Ask us anything. Here are the usual ones.

Four things set it: your home's square footage, bedrooms and bathrooms, the type of clean, and any extras. Plans take 10% off every 4 weeks, 15% every 2 weeks or 20% weekly, starting with the second visit, since the first is regular price. If you're unsure of your square footage, give your best guess and it's confirmed before the first clean.

No. Your pro arrives with professional-grade products and every tool, vacuum included, and all of it is part of your price.

Any major credit or debit card. No card is needed to request a booking online: the team takes it by phone or sends a secure payment link, and the charge happens only after your clean is finished. Payment questions? Call (630) 812-7909.

Call, text or email the team. Any change made 48 hours or more before your visit is free.

Yes, whenever you like. One call or text sets it up. Plans save 20% weekly, 15% every 2 weeks and 10% every 4 weeks, beginning with the plan's second visit.

With 48 hours' notice or more, changing or canceling costs nothing. Inside 48 hours, up to the day before, the fee is 50% of the visit. Same-day cancellations, or visits where your pro can't get in, are charged in full.

Your call. If you'll be out, share the way in, like a door code, lockbox or key. If you'd like to be there, that's fine too.

Tell the team the day and time that work best when you send your request, and they call to confirm an arrival time with you. If your pro is running late, you will hear about it.

Usually one or two, depending on your home's size and the type of clean. On a plan, you get a dedicated home pro whenever possible.

Clear clutter off counters and floors so your pro can reach the surfaces that need cleaning. For safety, keep kids and pets out of the room being cleaned.

Yes. If you'll be out, explain how to handle your pet and whether they like to dart out the door. Pets who are shy with visitors are happiest in another room or a crate during the clean.

Yes. Each pro passes a criminal background check, provides references and brings real residential cleaning experience. Pros carry general liability insurance, and Purely Cleaning Services of Naperville is insured as well.

Every visit is covered by the Purely Spotless Guarantee. Tell the team about anything missed within 24 hours and it gets re-cleaned free. If it still isn't right, you don't pay for that clean.

On a plan, you are paired with a dedicated home pro whenever possible, so they learn your home and how you like it.

For safety and quality, pros don't clean inside fireplaces, pick up clutter or toys, shampoo carpet, treat heavy mold, move anything over 30 pounds, work above a 2-foot step stool or on exterior windows above the ground floor, or handle bodily fluids, pet accidents, pests or fire damage. Laundry, dishes, organizing, patios or balconies, garage sweeps and basements can be added as extras.

Naperville and the suburbs around it, including Aurora, Plainfield, Bolingbrook, Oswego, Lisle, Woodridge, Downers Grove, Wheaton, Warrenville and Glen Ellyn. Not sure about your street? Call (630) 812-7909.

Yes: Give $30, Get $30. When a friend books a first clean and mentions your name, they save $30 on it and you save $30 on your next clean.

Sí. Se habla español. The team is happy to help in English or Spanish.