Home Contact

Talk to a real person. Happy to help.

Call for the fastest answer. The team is happy to talk through your home, in English or Spanish.

Is your home covered? City and suburbs.

Purely serves Naperville and the nearby suburbs.

Questions about your address? Call (630) 812-7909.

Quick answers

How do I change or reschedule a booking?

Call, text or email the team. Any change made 48 hours or more before your visit is free.

What does it cost to cancel or reschedule?

With 48 hours' notice or more, changing or canceling costs nothing. Inside 48 hours, up to the day before, the fee is 50% of the visit. Same-day cancellations, or visits where your pro can't get in, are charged in full.

What if something isn't right?

Every visit is covered by the Purely Spotless Guarantee. Tell the team about anything missed within 24 hours and it gets re-cleaned free. If it still isn't right, you don't pay for that clean.

Do I have to be home during the clean?

Your call. If you'll be out, share the way in, like a door code, lockbox or key. If you'd like to be there, that's fine too.

Ready for a fresher home?

Get your exact price and send a request in about a minute. You pay after each clean, and anything missed that you report within 24 hours is re-cleaned free.